Viewing and Modifying a Patron's Claimed and Lost Items
If the patron has claimed items or declared items lost, the items are listed in the patron's record when you select Claims/Lost. The first number indicates the number of claimed items and the second number indicates the number of items that were declared lost.
From the Claims/Lost list, you can: reset the patron's total claim count; estimate fines (if your library has opted to include claimed items in estimated fines); and view the notification history for a claim.
See also: